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4.1. Variables

4.1. Variables

Variables enable to verify if a value of Issue field satisfies the specified parameters. The following types of variables are available:


[MailSenderEmail]: e-mail of the email sender (author);
[EMailBox]: xternal e-mail box that received a letter;
[Title]: title of Issue generated from email message;
[Description]: Issue description;
[Type]: Issue type;
[Priority]: Issue priority;
[Severity]: Issue severity;
[GeneralCategories]: Issue general categories;
[IssueCategories]: Specific Issue categories;
[Creator]: Issue creator;
[Project]: project, this Issue is related to.


When new autodetection rule creating, define some expressions. The list of available expressions:

Contains”: value of a variable contains a certain value;
Is Equal”: value of a variable is equal to;
RegEx Match”: value of a variable fully satisfies the regular expression (only for text fields);
Does not contain”:  value of variable does not contain;
Is not equal”: value of variable is not equal.


For line variables and expressions “Contains” and “Is Equal” is available an input of several values separated by semicolon “;”.



Table of variables conformity and comparison operations:

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