Recently, while sharing a quiet dinner at a nice restaurant (in lovely Regina Canada), I could not help but overhear the conversation at the next table. The patron was angry and demanding that the cook re-do the meat because it was not to his liking. I paid attention to this because the customer had already [...]
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Read the complete post at http://fearnoproject.com/2011/07/07/dealing-with-angry-clients/
Posted
07-07-2011 3:53 PM
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Fear No Project - A Project Management Blog